Quality Our guidelines are based on the continuous improvement of our quality systems to increase the satisfaction of our customers. For them, we guarantee personalized service and involvement from all our staff. OPS Plastique is certified ISO 9002 - 2008 since 1999 and complies on the four main areas: Management's Responsibility: requirement of acts on the part of the leadership as the first permanent player in the production process. Quality system: administrative requirements for saving achievements. Requirement to take into account the notion of “system”. Process: requirements for the identification and management of processes contributing to the satisfaction of our customers. Continuous Improvement: Requirements for measuring and recording the performance at all levels and the requirement to apply effective improvement actions.